When an appliance breaks, we've got a plan for you
Simple monthly or annual maintenance service plans for the appliances, boilers and home systems you rely on — arranged through our network of service providers. These are maintenance service agreements, not insurance products.
What help do you need?
Maintenance service plans for the appliances, boilers and home systems you rely on.
Protect an appliance
Cover your home appliances – from fridges to washing machines, dishwashers to cookers and more.
Book an engineer
Something need fixing? It’s easy to book repairs with us, even if you don’t have a policy.
Cover your plumbing
Protect the pipes, drains, toilets and more in your home.
Cover your heating
Protect your boiler, controls and central heating system.
Choose the plan that fits your home
Every plan is a maintenance service agreement — not an insurance product. Pay monthly or annually. Direct Bank Transfer, easy setup, cancel any time.
Cover 1 to 5 appliances
Pick how many appliances you'd like to include. Price updates automatically.
- Mechanical & electrical breakdown support
- Parts and labour under plan T&Cs
- UK engineer network — Mon–Fri, 9am–5pm customer service
- Cancel any time · 14-day cooling-off period
Other payment options — call 0113 548 7557.
Up to 7 appliances
One plan for your whole home — covers up to seven eligible household appliances.
- Cover for up to 7 appliances
- Mechanical & electrical breakdown support
- Priority booking within engineer availability
- Cancel any time · 14-day cooling-off period
Other payment options — call 0113 548 7557.
Boiler Only
- Boiler maintenance & breakdown support
- Radiators, pumps, valves & controls (per T&Cs)
- Repairs arranged through qualified engineers
- Monthly option available — please call to arrange
Other payment options — call 0113 548 7557.
Boiler + Plumbing & Drainage
- Everything in Boiler Only
- Plumbing & drainage emergency support
- Repairs arranged through qualified engineers
- Monthly option available — please call to arrange
Other payment options — call 0113 548 7557.
All prices are for maintenance service agreements provided by Domestic Home Services Limited. Repairs and maintenance visits are arranged through our network of independent UK service providers. Cover is provided in accordance with your plan Terms & Conditions. Cancellation admin charge may apply after the 14-day cooling-off period — see our Cancellation Policy.
The Domestic Home Services care promise
Every plan we sell is a maintenance service agreement — not an insurance product. That means straightforward cover, straightforward pricing and a real UK team on the phone when something breaks.
Fixed or replaced
If an eligible appliance breaks down, we arrange a repair through our UK network — and where the item cannot reasonably be repaired, replacement is available in line with your plan Terms & Conditions.
Same UK team, always
Our in-house customer-service team is based in the United Kingdom. When you call or email us, you speak to a real person from Domestic Home Services Limited — never an offshore call centre.
Clear, honest pricing
One plan, one price. Monthly or annual — you decide. No credit checks, no hidden renewal jumps, and every charge (including any excess or admin fee) is stated up-front on your Certificate of Plan.
Qualified engineers
Repair and maintenance visits are arranged through our network of independent, qualified UK service providers, chosen for their expertise on the appliances and systems your plan covers.
Repairs, replacements and response times are provided in accordance with your plan Terms & Conditions and subject to engineer availability. All plans are maintenance service agreements — Domestic Home Services Limited does not provide insurance products.
Have a quote from us?
Enter your UK postcode and last name — we’ll bring your quote right back up.
Know these brands? Then you know us.
The brands you know and love trust Domestic Home Services to protect their products, from home appliances to boilers and TVs. So while you may not see our logo in kitchens or living rooms, we’re right there — making things run smoothly for millions of UK homes.
Qualified engineers, arranged when you need them
When a repair or maintenance visit is required under your service plan, we arrange the appropriate engineer through our network of independent UK service providers. Availability and appointment times are confirmed at the point of booking.
For an initial repair and ongoing maintenance and support, get a Repair & Care plan
We’re here to help
You can book a repair online in minutes — head to the Book a Repair section, pick your appliance, and we’ll match you with the best engineer in our network. You don’t need to be an existing customer.
Your plan number is on your welcome letter and any correspondence we’ve sent you. If you can’t find it, log in to My Account or contact our team and we’ll retrieve it using your postcode and surname.
Getting a quote takes under two minutes. Choose your plan type and (for appliance plans) tell us how many appliances you want to include — we'll show you the monthly and annual price.
If a covered appliance cannot reasonably be repaired, we may arrange a replacement of a similar specification, subject to the limits and conditions in your plan Terms & Conditions.
We accept payments by Direct Bank Transfer only. This protects your personal and financial information and reduces the risk of fraud. Full bank details are on your invoice.
From saving energy to solving appliance issues
You’ll find loads of help and advice here.
Cutting costs at home: 5 ways to make your appliances work smarter
In today’s economy, finding ways to trim expenses and keep energy bills manageable is a top priority.
How to clean a washing machine drawer
Cleaning your washing machine drawer can help extend the lifespan of your appliance and keep it running smoothly.
What temperature should a fridge be?
It’s vital that your fridge is kept at the right temperature to store perishable food safely.
Why an annual boiler service is worth every penny
A serviced boiler is a safer boiler — and it saves you money on your energy bills, too.